Terms of Service

THE INVITATION PALACE specializes in premium invitation cards, offering elegant designs and personalized stationery for weddings and other special occasions.

Our services may include:

• Premium invitation card collections.
• Customized designs and personalized details.
• Special finishes, textures, and printing options.
• Personalized packaging and presentation.

Every invitation is created with attention to detail. Customers are responsible for providing accurate information, including names, dates, venue details, and other personalized content.

• Please review all details carefully before approving your design.
• Custom orders will be processed according to the agreed specifications.
• Changes requested after final approval may involve additional charges.
• Production begins only after the required confirmation and payment.

All prices are communicated based on the selected design, quantity, customization, and finishing options.

• Prices may vary depending on the materials and customization selected.
• A booking advance or full payment may be required before production.
• Any additional design changes or special requests may incur extra charges.
• Orders will proceed according to the agreed payment terms.

Your satisfaction matters to us. Before printing, we may share a digital preview or design proof for your approval.

Once you approve the final design, it will be considered confirmed for production. THE INVITATION PALACE will not be responsible for spelling mistakes, incorrect dates, or other errors that were approved by the customer.

Each order is prepared with care to maintain our quality standards.

• Production timelines will be communicated at the time of order confirmation.
• Delivery estimates may vary depending on order size, customization, and location.
• Delays caused by courier services, unforeseen circumstances, or external factors may be beyond our control.
• Customers are responsible for providing accurate delivery details.

As our invitation cards often involve personalized designs and custom production, cancellation and refunds are subject to the order's production stage.

• Orders may be eligible for cancellation before design approval or production begins.
• Once printing or customization has started, cancellations may not be accepted.
• Refunds for eligible orders will be assessed individually.
• If an order arrives damaged or has a verified production defect, please contact us with supporting photographs.

We make every effort to display our invitation designs as accurately as possible.

However, slight variations in colour, texture, paper finish, and appearance may occur due to screen settings, printing processes, and material characteristics. Such minor variations are considered normal.

All designs, photographs, graphics, logos, website content, and other creative materials displayed on THE INVITATION PALACE are protected by applicable intellectual property laws.

They may not be copied, reproduced, distributed, or used commercially without prior written permission.

By placing an order, you agree to:

• Provide accurate and complete information.
• Review and approve all personalized details.
• Make payments according to the agreed terms.
• Communicate any special requirements before production.
• Use our website and services for lawful purposes.

We respect your privacy and value your trust. Personal information shared with us, including names, contact details, addresses, and event information, will be handled responsibly and used for order processing, communication, and service-related purposes.

THE INVITATION PALACE reserves the right to update or modify these Terms of Service whenever necessary. Any updates will be published on this page, and continued use of our website will indicate acceptance of the revised terms.

Have a question or need assistance with your order? We would be delighted to hear from you.